Do you have trouble having hard conversations with your employees? We all do! Our guest today, Ashley Sousa, has worked in leadership for 12+ years and knows how to handle hard conversations with compassion.  Her goal is to make leadership inspiring and enjoyable, which is why she was the perfect guest for today’s episode!  Here is a sneak peek of what this episode consists of: [7:00] Set clear expectations [12:00] Identify the “pool” [14:05] Having heartfelt and honest conversations [23:10] Follow your disciplinary process Check out Ashley’s 4 Tips: https://ashleysousa.ck.page/eca93ae30d (Accountability Made Easy Freebie) Follow Ashley on https://www.instagram.com/ashley_n_sousa/ (Instagram) and https://www.linkedin.com/in/ashley-sousa-78a40299 (Linked In)! Next week we will drop an episode about Outsourcing + Subleasing Rental Items!