#155. Navigating the Customer Experience with Jennifer Trotter

In today’s episode of The Render Podcast, we are continuing our third episode of our newest series called In Conversation with and this week we are chatting with our guest Jennifer Trotter of Lip Service Makeup. Having over 30 years of experience from tv shows, production companies, weddings and events, Jennifer has paved her way through the event industry and truly knows the ins and outs when it comes to working with different clients along the way. 

Cam sat down with Jennifer and talked through the ins and outs of running a business, when to say yes (likewise, when to say no), and how the customer is not always right. Join us on this journey of talking about all things business and knowing how to guide the client in the direction they may not realize that they needed. 

Here is a sneak peek of what this episode consists of:

[4:00] Navigating as a Business Owner

[6:47] The Customer May Not Always Be Right

[18:09] Adding Value to The Customer Experience

[22:55] Step Into the Consumer Mindset

Product or Affiliate Links

Connect with Jennifer Trotter: Instagram | Facebook | Website

Everything is Figureoutable by Mario Forleo

Next week we are continuing this series with another special guest as we cannot wait to have you join us! See you next week, friends!